Guest

Preview Tool

Cisco Bug: CSCuj09659 - DPE is trying to connect to RDU in local host when DNS is misconfigured

Last Modified

May 03, 2017

Products (1)

  • Cisco Broadband Access Center for Telco and Wireless

Known Affected Releases

5.1

Description (partial)

Symptom:
RDU is up and running, but Domain Name Service is not available or not configured. If DPE is installed as well as configured at that point of time, it fails to resolve RDU's hostname. The initialization of DPE doesn't fail because of that. Instead, it connects back to itself (at 127.0.0.1) in loopback mode and periodically tries to resolve RDU's FQDN. But, even when DNS is available, DPE is not able to connect to RDU; it continues it's attempt to reconnect forever.

Conditions:
At the time of DPE installation followed by configuration, DNS should not be available.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.