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Cisco Bug: CSCuj09204 - fail to SRST, phone will not register KEM line

Last Modified

Sep 10, 2013

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(1)MN71

Description (partial)

Symptom:
fail to SRST, phone will not register KEM line

Conditions:
Phone: 9-4-1MN-71
CUCM: 10.0.0.7021-10
step 1  configure phone with two line, one is normal, the other is on KEM
Step 2 Stop CM service, the phone fail to SRST.
Result :  the line on KEM disappear,  phone doesn't register the KEM number to SRST server
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  • Status
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