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Cisco Bug: CSCuj08892 - bt not appear in vm audio source until make call via bt

Last Modified

Oct 11, 2019

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.1(4)

Description (partial)

Symptom:
bluetooth not appear in vm audio source until make call  via bluetooth

Conditions:
STEPS TO REPRODUCE
=============
-pair iphone with bluetooth device
-provision app
-go to app settings>turn on bluetooth
-go to voicemail tab view>observe audio source button(result1)
-make a voip call from app>verify bluetooth audio source is available for the call>end the call
-go back to voicemail tab view>observe audio source button(result2)
-double press native home key to bring up task tray>kill app
-relaunch app>go to voicemail tab view and observe audio source button again(result1)

RESULT
==========
-bluetooth audio source is not available for voicemail playback
-bluetooth audio source is available for voicemail playback

EXPECTED RESULT
==========
-bluetooth audio source should always be available for voicemail playback
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  • Status
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