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Cisco Bug: CSCuj08515 - phone download the XMLDefault.xml after the tftp service get down

Last Modified

Feb 27, 2018

Products (34)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 6941
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Known Affected Releases

9.3(2)

Description (partial)

Symptom:
phone download the XMLDefault.xml after the tftp service get down



This bug is reported on RT/TNP phone(CSCui59054), Beignet has same issue.

Problem description:
"Phone still download the XMLDefault.xml when the tftp service get shutdown, it should download the SEP<MAC>.cnf.xml instead of  XMLDefault.xml. Phone only download the XMLDefault.xml when the tftp service return 404 or File not found error."

Conditions:
this happens when tftp server gets down.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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