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Cisco Bug: CSCuj08308 - DOC: Windows reference in UCCX Admin Guide, UCCX 8.5 and 9.0

Last Modified

Sep 16, 2013

Products (9)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 8.5(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)
  • Cisco Unified Contact Center Express 9.0(1)

Known Affected Releases

8.5(1) 9.0(1) 9.0(2)

Description (partial)

Symptom:
The section "Do Not Call Contacts" in the Admin Guide for UCCX 8.5(1) and 9.0(2) has a Windows reference.

Erroneous section: "All contacts marked Do Not Call are exported to a text file <root dir>:\DoNotCall.txt. If the file already exists, the new contacts being exported are appended to the file along with a timestamp of when the export was done. "

Conditions:
Admin Guide for UCCX 8.5(1), 9.0(1), and 9.0(2)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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