Guest

Preview Tool

Cisco Bug: CSCuj07435 - Blank white screen when clicking on Immediate Meeting

Last Modified

Oct 04, 2013

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases

7.1(3.8)

Description (partial)

Symptom:
Clicking on the "Immediate Meeting" button results in a blank white screen where the web conferencing Flash window does not pop-up. Also when clicking on "Account" and then "Meeting Preferences" this resulted in the same blank window.

Conditions:
User profile has the "Video usage" parameter is set to "Can attend + host video meetings" or "Can attend + host video meetings + reserve video ports".

Also video ports were disabled in System Configuration > Meeting Configuration > Use licensed video capacity which was set to "No" and Video capacity override (ports) was set to "0".
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.