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Cisco Bug: CSCuj07340 - Timers for Cisco ATA 187 are not being imported when running Import P

Last Modified

Jan 12, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(2)ER1

Description (partial)

Symptom:
Details:
Only one of the 4 timers is being imported for the Cisco ATA 187 Device when
running an Import Phone Features on a CUCM 7.1.5


Steps to Reproduce:
1. Import the Phone Features from a Live CUCM 7.1.5
2. Run the SQL query below to check which timers have been imported
3.
4.
5.
6.
Actual Results:  
SELECT phonetype,tag,handset_setting_id,description from
handset_specific_config where phonetype like 'Cisco ATA 187 SIP' and
description ilike '%hook%' and ccmclustername='HUCS-7-1a';
     phonetype     |                       tag                       |
handset_setting_id |             description
-------------------+-------------------------------------------------+--------------------+-------------------------------------
 Cisco ATA 187 SIP | 19. Timers::Offhook Validation Timer(50-1000ms) |         
      363 | Offhook Validation Timer(50-1000ms)

Expected Results:  
SELECT phonetype,tag,handset_setting_id,description from
handset_specific_config where phonetype like 'Cisco ATA 187 SIP' and
description ilike '%hook%' and ccmclustername='HUCS-7-1a';
     phonetype     |                       tag                       |
handset_setting_id |             description
-------------------+-------------------------------------------------+--------------------+-------------------------------------
 Cisco ATA 187 SIP | 20. Timers::Onhook Validation Timer(50-1000ms)  |         
      390 | Onhook Validation Timer(50-1000ms)
 Cisco ATA 187 SIP | 21. Timers::Hookflash Timer (100-1500ms)        |         
      391 | Hookflash Timer (100-1500ms)
 Cisco ATA 187 SIP | 19. Timers::Offhook Validation Timer(50-1000ms) |         
      389 | Offhook Validation Timer(50-1000ms)
 Cisco ATA 187 SIP | 22. Timers::On-hook Delay Timer (0-155s)        |         
      392 | On-hook Delay Timer (0-155s)


Workaround Available: Unsure

Conditions:
Details:
Only one of the 4 timers is being imported for the Cisco ATA 187 Device when
running an Import Phone Features on a CUCM 7.1.5


Steps to Reproduce:
1. Import the Phone Features from a Live CUCM 7.1.5
2. Run the SQL query below to check which timers have been imported
3.
4.
5.
6.
Actual Results:  
SELECT phonetype,tag,handset_setting_id,description from
handset_specific_config where phonetype like 'Cisco ATA 187 SIP' and
description ilike '%hook%' and ccmclustername='HUCS-7-1a';
     phonetype     |                       tag                       |
handset_setting_id |             description
-------------------+-------------------------------------------------+--------------------+-------------------------------------
 Cisco ATA 187 SIP | 19. Timers::Offhook Validation Timer(50-1000ms) |         
      363 | Offhook Validation Timer(50-1000ms)

Expected Results:  
SELECT phonetype,tag,handset_setting_id,description from
handset_specific_config where phonetype like 'Cisco ATA 187 SIP' and
description ilike '%hook%' and ccmclustername='HUCS-7-1a';
     phonetype     |                       tag                       |
handset_setting_id |             description
-------------------+-------------------------------------------------+--------------------+-------------------------------------
 Cisco ATA 187 SIP | 20. Timers::Onhook Validation Timer(50-1000ms)  |         
      390 | Onhook Validation Timer(50-1000ms)
 Cisco ATA 187 SIP | 21. Timers::Hookflash Timer (100-1500ms)        |         
      391 | Hookflash Timer (100-1500ms)
 Cisco ATA 187 SIP | 19. Timers::Offhook Validation Timer(50-1000ms) |         
      389 | Offhook Validation Timer(50-1000ms)
 Cisco ATA 187 SIP | 22. Timers::On-hook Delay Timer (0-155s)        |         
      392 | On-hook Delay Timer (0-155s)


Workaround Available: Unsure
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