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Cisco Bug: CSCuj07332 - Clicking on a Phone is failling to show the Phone details "'no attrib

Last Modified

Jan 12, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(2)ER1

Description (partial)

Symptom:
Details:
Clicking on a Phone in Selfcare does not show the Phone details, instead it
shows a very limited view of SelfCare.

In the log the following error is displayed:

AttributeError: phone_detail_result instance has no attribute 'tabNumbers'


Steps to Reproduce:
1. Associate a Phone to End User
2. Login to Selfcare and select the Phone
3.
4.
5.
6.
Actual Results:  
'tabNumbers' : phone_object.tabNumbers,
AttributeError: phone_detail_result instance has no attribute 'tabNumbers'
-- Unhandled Exception [AttributeError] @ 2013-07-29 09:56:00 -----------------



Workaround Available: Unsure

Conditions:
Details:
Clicking on a Phone in Selfcare does not show the Phone details, instead it
shows a very limited view of SelfCare.

In the log the following error is displayed:

AttributeError: phone_detail_result instance has no attribute 'tabNumbers'


Steps to Reproduce:
1. Associate a Phone to End User
2. Login to Selfcare and select the Phone
3.
4.
5.
6.
Actual Results:  
'tabNumbers' : phone_object.tabNumbers,
AttributeError: phone_detail_result instance has no attribute 'tabNumbers'
-- Unhandled Exception [AttributeError] @ 2013-07-29 09:56:00 -----------------



Workaround Available: Unsure
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  • Status
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