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Cisco Bug: CSCuj07326 - JS error on Phone Management page causes slow response in IE "('exp_m

Last Modified

Jan 12, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(2)ER1

Description (partial)

Symptom:
Details:
When clicking on a Phone from the Phone Management page using, Internet
Explorer 9, the following JS Script error is encountered if Script Debugging is
enabled.


Actual Results:  
IE JS error
SCRIPT5007: Unable to set value of the property 'value': object is null or
undefined 
phonemgtform2.cgi?mac=777777776789&phonetype=Cisco 8961
SIP&resellername=Reseller_1&companyname=Customer_1&divisionname=Division_1&locationname=LotsOfInternalNumbers,
line 5824 character 17

Offending line is:

document.getElementsByName('exp_mod_2')[0].value = 0;



Workaround Available: Unsure

Conditions:
Details:
When clicking on a Phone from the Phone Management page using, Internet
Explorer 9, the following JS Script error is encountered if Script Debugging is
enabled.


Actual Results:  
IE JS error
SCRIPT5007: Unable to set value of the property 'value': object is null or
undefined 
phonemgtform2.cgi?mac=777777776789&phonetype=Cisco 8961
SIP&resellername=Reseller_1&companyname=Customer_1&divisionname=Division_1&locationname=LotsOfInternalNumbers,
line 5824 character 17

Offending line is:

document.getElementsByName('exp_mod_2')[0].value = 0;



Workaround Available: Unsure
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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