Guest

Preview Tool

Cisco Bug: CSCuj06529 - Tip number doesn't change after deleting an unread chat

Last Modified

Sep 12, 2013

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
Tip number doesn't change after deleting an unread chat

Conditions:
Found in:
9.6.0.145090
 
step to reproduce: 
	1. Cloud user A sign in android jabber
	2. B send a message to A, and a tip pops out
	3. Go to chat list, and delete the unread message
	
expect result:
The tip should disappear.

actual result:
The tip is still there with number 1. 

workaround:
N/A
 
Impact to user:
User Experience isn't good
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.