Cisco Bug: CSCuj05455 - HRC missing License Utilization Hourly Report but it's in the User Guide
Sep 02, 2016
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
- Cisco Unified Contact Center Express 10.0(1)
- Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
- Cisco Unified Contact Center Express 9.0(2)
Known Affected Releases
Symptom: The License Utilization Hourly Report is not visible in HRC, but is in CUIC Conditions: When a customer tries to run the License Utilization Hourly Report in HRC after seeing it in the HR User Guide. - UCCX 9.0 with HRC enabled.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases