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Cisco Bug: CSCuj04565 - No call statistics in the CCC for TPS conferences behind a Conductor

Last Modified

May 24, 2019

Products (2)

  • Cisco TelePresence Conductor
  • Cisco TelePresence Conductor Model

Known Affected Releases

XC4.1 XC4.2

Description (partial)

Symptom:
When scheduling a conference through a TelePresence Conductor in Cisco TMS, no data is shown in the "video", "audio", "details", or "connection" fields in the Conference Control Center (CCC).

Conditions:
The issue is seen in Cisco TMS 14.3 and later, in combination with TelePresence Conductor XC 2.2 and TelePresence Server 3.0 and later. It only applies to conferences hosted on a TelePresence Server; conferences hosted on a TelePresence MCU work as expected.
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Bug Details Include

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  • Status
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