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Cisco Bug: CSCuj04565 - No call statistics in the CCC for TPS conferences behind a Conductor

Last Modified

Nov 27, 2020

Products (2)

  • Cisco TelePresence Conductor
  • Cisco TelePresence Conductor Model

Known Affected Releases

XC4.1 XC4.2

Description (partial)

When scheduling a conference through a TelePresence Conductor in Cisco TMS, no data is shown in the "video", "audio", "details", or "connection" fields in the Conference Control Center (CCC).

The issue is seen in Cisco TMS 14.3 and later, in combination with TelePresence Conductor XC 2.2 and TelePresence Server 3.0 and later. It only applies to conferences hosted on a TelePresence Server; conferences hosted on a TelePresence MCU work as expected.
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