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Cisco Bug: CSCuj04547 - Jabber for Windows not showing all Outlook meetings

Last Modified

May 13, 2015

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.2(3)

Description (partial)

Symptom:
Jabber for Windows has Outlook calendar integration selected. Some meetings from Outlook show and some do not.

In PRT you can see the current day's events being pulled:
In the logs, I see this when Jabber is pulling the current day's events:
2013-08-19 13:47:45,174 DEBUG [0x00001068] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [MeetingMgr.dll]: CSinkXML::OnMeetingApiCallback callback=3
2013-08-19 13:47:45,175 DEBUG [0x00001068] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [MeetingMgr.dll]: Enter CSinkXML::OnListMeeting
2013-08-19 13:47:45,175 ERROR [0x00001068] [ied\featuresets\adapters\imp\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [MeetingMgr.dll]: CListOnlineResult::CheckXMLSession xsi:type is NOT ep:lstsummarySessionResponse or ep:lstCalendarSessionResponse. type=
2013-08-19 13:47:45,175 DEBUG [0x00001068] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [MeetingMgr.dll]: Enter CTriMeetingFSM::OnOnlineReady
2013-08-19 13:47:45,175 DEBUG [0x00001068] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [MeetingMgr.dll]: CTriMeetingFSM::OnOnlineReady day(mm/dd)=8/22, FSM state=3
2013-08-19 13:47:45,175 DEBUG [0x00001068] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [MeetingMgr.dll]: CTriMeetingFSM::OnOnlineReady No waiting day or waiting day is same as selected day, so call MergeMeeting and notify UI.
2013-08-19 13:47:45,175 DEBUG [0x00001068] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [MeetingMgr.dll]: Enter CTriMeetingFSM::MergeMeeting
2013-08-19 13:47:45,175 DEBUG [0x00001068] [ied\featuresets\adapters\imp\Log.cpp(32)] [JabberWerx] [IMPStackCap::Log::log] - [MeetingMgr.dll]: CTriMeetingFSM::MergeMeeting Selected day merged, so notify UI...
2013-08-19 13:47:45,176 DEBUG [0x00001068] [sets\Adapters\MeetingMgrAdapter.cpp(213)] [JabberMeetingMgr] [MeetingMgrAdapter::OnListOneDayEvents] - MeetingMgrAdapter::OnListOneDayEvents: <?xml version="1.0"?><WebEx_Connect><Meetings><MeetingNum>2</MeetingNum><Meeting><EventID>00000000142BD418043E7848AA8A23D0DBA52E640700FB62E277C3A36D44A0CAE35BE678E00D008540887C300000EA64497F0E924B489EDBDAEC46BC088900003CF51C8F0000</EventID><InstanceID>00224404</InstanceID><EventTitle>Lunch</EventTitle><StartTime>  1377171000  </StartTime><Duration>90</Duration><EndTime>  1377176400  </EndTime><Location></Location><EventType>0</EventType><HostID></HostID><HostEmail>Cindy.Garcia@cort.com</HostEmail><IsHost>1</IsHost><ResponseStatus>0</ResponseStatus><MeetingKey></MeetingKey><MeetPwd></MeetPwd><ServiceType></ServiceType><SessionType>0</SessionType><IsRecurrence>1</IsRecurrence><IsRequired>1</IsRequired><AllDayEvent>0</AllDayEvent><BusyStatus>2</BusyStatus><IsMultiDay>0</IsMultiDay><IsListAttendee>0</IsListAttendee><ConfID></ConfID><AltHost>0</AltHost><InProgress>0</InProgress></Meeting><Meeting><EventID>990159085</EventID><InstanceID></InstanceID><EventTitle>Follow-up on CORT 4 Marriott Website Design Discussion</EventTitle><StartTime>  1377162000  </StartTime><Duration>60</Duration><EndTime>  1377165600  </EndTime><Location></Location><EventType>1</EventType><HostID></HostID><HostEmail>cindy.garcia@cort.com</HostEmail><IsHost>1</IsHost><ResponseStatus>0</ResponseStatus><MeetingKey>990159085</MeetingKey><MeetPwd></MeetPwd><ServiceType>MeetingCenter</ServiceType><SessionType>3</SessionType><IsRecurrence>0</IsRecurrence><IsRequired>1</IsRequired><AllDayEvent>0</AllDayEvent><BusyStatus>0</BusyStatus><IsMultiDay>0</IsMultiDay><IsListAttendee>0</IsListAttendee><ConfID>10950</ConfID><AltHost>0</AltHost><InProgress>0</InProgress></Meeting></Meetings></WebEx_Connect>

There should be 4 events (Follow-up, TSE Scrum, Lunch, and Photoshop) but here you can only see 2 (Follow-up and Lunch).

Conditions:
Jabber for Windows 9.2.3
Outlook 2010
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