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Cisco Bug: CSCuj03954 - Migration fails as different characters are supported on CUP vs. CUCM

Last Modified

Jul 07, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 10.0

Known Affected Releases


Description (partial)

Migration from CUP to CUCM fails. Voicemail profile configured on CUP prior to upgrade is not visible on the GUI on the CUCM after upgrade.

1. On version 8 you create a Voicemail Profile with a special character outside of the following set: [a-zA-Z 0-9._-]{1,50} and inside of the following set: []a-zA-Z0-9 !#$'()*+,./:;=?@[^_`{|}~-]{0,128} for example myProfile@#!

2. You upgrade CUP to version 10. Upgrade will pass because the bigger set is what CUP supports on both version 8 and 10.

3. However, when the data from CUP starts to be migrated over to CUCM, migration will fail with the following error:
41317 UC Service Name has invalid format. It should contain letters, space, numbers, dot, underscore and dash. Min length is 1 and max length is 50. Regular expression used to validate:^[a-zA-Z 0-9._-]{1,50}$  gen41317
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