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Cisco Bug: CSCuj03838 - How to obtain TLS certificate for EIM needs to be documented

Last Modified

Mar 27, 2020

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1) 9.0(2) 9.0(3)

Description (partial)

Symptom:
Currently the Cisco Unified Web and E-Mail Interaction Manager Installation Guide does not document the procedure on how to obtain TLS certificates for the Exchange servers. The customer is required to contact their Exchange team which adds extra delay and in some situations the certificate provided is not reliable.

Conditions:
Configuring TLS for the Cisco Unified Web and E-Mail Interaction Manager Retriever.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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