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Cisco Bug: CSCuj02048 - 69xx Phone on CME- Unable to resume held call after transfer is failed.

Last Modified

Dec 23, 2013

Products (101)

  • Cisco IOS
  • Cisco 892W Integrated Services Router
  • Cisco 886VA-CUBE Integrated Services Router
  • Cisco 1812 Integrated Services Router
  • Cisco 881SRSTW Integrated Services Router
  • Cisco VG204 Analog Voice Gateway
  • Cisco 861W Integrated Services Router
  • Cisco 1803 Integrated Services Router
  • Cisco 888W Integrated Services Router
  • Cisco 878 Integrated Services Router
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Known Affected Releases

15.1(4)M

Description (partial)

Symptom:
Unable to resume held call, after transfer is failed, as called party is busy.

Conditions:
- Phone A calls up  Phone B ( Internal Phones ).
- Phone B answers the call. Then a tries to transfer to call to an PSTN number via E1 trunks terminated on CME. 

- Phone A gets an Busy tone , as called number is Busy. 
- Phone A hits cancel Button , and tries to Resume held call. 
- Calls stays in Held state , till its disconnected by Phone B
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Bug Details Include

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  • Status
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