Preview Tool

Cisco Bug: CSCuj01213 - WebEx: If I end 2nd call and still have a held call,my presence is wrong

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.2(0) 9.2(5) 9.6(0)

Description (partial)

If I end a second call and still have a held call, my presence is wrong

Steps to reproduce:
1. While connected in cloud mode, place a call to phone A - presence changes to 'On a call'
2. Then place a call to phone B, automatically putting first call on hold - presence stays at 'On a call'
3. End the call to phone B

Expected result:
Presence should remains at 'On a call'

Actual result:
Presence changes to 'Available'
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.