Preview Tool

Cisco Bug: CSCuj00611 - Unhandled Exception when decoding long multibyte usernames as UTF8

Last Modified

Feb 22, 2014

Products (1)

  • Cisco ASA Next-Generation Firewall Services

Known Affected Releases


Description (partial)

Generating report on ASACX (NGFW) failed, and the error page displays following: 

"Unhandled Exception"
"An unhandled exception was thrown by the application."

The Report being generated involves traffic from users with long username in Multi-Byte languages (such as Japanese).
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.