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Cisco Bug: CSCui99585 - Callserver status is not partial upon Graceful shutdown

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

10.0(1) 9.0(1) 9.0(2)

Description (partial)

Symptom:
CVP Call Server may not indicate the "Partial" status correctly. If the server status is Partial, it still reports as "UP".

Conditions:
When the call server status is moved to Partial in the following two cases:
1. ICM PG disconnected from the CVP Server. 
2. CVP Adminstrator issues graceful shutdown of CallServer when system has active calls.
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