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Cisco Bug: CSCui99585 - Callserver status is not partial upon Graceful shutdown

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

10.0(1) 9.0(1) 9.0(2)

Description (partial)

CVP Call Server may not indicate the "Partial" status correctly. If the server status is Partial, it still reports as "UP".

When the call server status is moved to Partial in the following two cases:
1. ICM PG disconnected from the CVP Server. 
2. CVP Adminstrator issues graceful shutdown of CallServer when system has active calls.
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