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Cisco Bug: CSCui97075 - Syslog message not reported when router exceeded default maximum call Q

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Syslog message not reported when router exceeds default maximum call queue

Conditions:
Make Router max call queue exceed its limit by pumping large volume of VoiceCallBack calls while having fewer agents available to take calls
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  • Status
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