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Cisco Bug: CSCui96740 - UC - Distribution List Alias doesn't match the SMTP address

Last Modified

Feb 28, 2018

Products (8)

  • Cisco Unity Connection
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Unity Connection Version 8.6
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

8.6(2) 9.1(1.10)

Description (partial)

Symptom:
If you create a distribution list in Unity Connection that has spaces in the name those spaces will be replaced by underscore in the SMTP address.

Example: Alias you create in DL might be 'Cisco Test for Today'. The SMTP address will then be 'Cisco_Test_for_Today@domain'

The idea is you cannot see on the webpage what the SMTP address will be. The only way you can see it is by looking at the table in Unity Connection using something like Data Link Explorer.

Since you don't know underscores exist in the SMTP name this might prevent you from finding the SMTP address using something like VMO.

Conditions:
Unity Connection 8.x
Unity Connection 9.x
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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