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Cisco Bug: CSCui94549 - App fault on when accessing Message Tracking page

Last Modified

Jun 18, 2018

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases


Description (partial)

The Critical message is:

An application fault occurred: ('monitor/ processQueryResultsList|1685', "<type 'exceptions.ValueError'>", "invalid literal for int() with base 10: 'None'", '[util/ screenLoop|408] [util/ inverseExtend|328] [util/ __call__|769] [screen/ __call__|27] [util/ __call__|769] [screen/ __call__|66] [util/ __call__|769] [screen/ __call__|181] [util/ __call__|771] [monitor/ __call__|294] [screen/ executeAction|70] [monitor/ doqueryRetrievalAction|1783] [monitor/ _processResults|1792] [monitor/ processQueryResults|1654] [monitor/ processQueryResultsList|1685]')

Last message occurred 3 times between Wed Jul 17 11:27:16 2013 and Wed Jul 17 11:27:53 2013.

Version: 8.1.0-428
Serial Number: 0019B9FA8644-GBLK1G1
Timestamp: 17 Jul 2013 11:32:07 -0400

Customer is experiencing an application fault in the appliance when using the message tracking; anytime trying to access SMA/ESA/Tracking/ Message Tracking page
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Bug Details Include

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