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Cisco Bug: CSCui94339 - Switching off HDMI device blocks all video outputs

Last Modified

Jun 21, 2020

Products (1)

  • Digital Receivers/Decoders

Known Affected Releases

R1.51 R1.53 R2.15 platinum_baseline

Description (partial)

Symptom:
Expected video content is replaced by a blue screen with a banner message:
Your television does not support HDCP on the HDMI input.  Please disconnect HDMI cable and use Component outputs.

Conditions:
An HDMI sink (TV, monitor, amplifier, etc.) is connected to the D9865 HDMI port AND the HDMi sink is switched off
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Bug Details Include

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  • Status
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