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Cisco Bug: CSCui93604 - VG224: Caller-ID displayed as "External" or " Unknown".

Last Modified

Aug 12, 2019

Products (1)

  • Cisco VG Series Gateways

Known Affected Releases


Description (partial)

This behavior is noticed when caller name is longer for an incoming call on VG224 device. Which converts to an Hex String of more than 40 bytes. So connected phone get's no call information details, like Caller name.

- Assign an calling name of more than 17 characters to an IP Phone.
- Place an call to Analog phone connected to VG224. 
- Analog phone ( With Caller id ) should display external or unknown ( Based on phone model ).
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