Cisco Bug: CSCui93604 - VG224: Caller-ID displayed as "External" or " Unknown".
Aug 12, 2019
- Cisco VG Series Gateways
Known Affected Releases
Symptom: This behavior is noticed when caller name is longer for an incoming call on VG224 device. Which converts to an Hex String of more than 40 bytes. So connected phone get's no call information details, like Caller name. Conditions: - Assign an calling name of more than 17 characters to an IP Phone. - Place an call to Analog phone connected to VG224. - Analog phone ( With Caller id ) should display external or unknown ( Based on phone model ).
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Bug Details Include
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