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Cisco Bug: CSCub21466 - DB Read - doesn't go to a failure branch when sqlexception is thrown

Last Modified

Mar 08, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
  • Cisco Unified Contact Center Express 8.5(1)

Known Affected Releases

8.5(1)SU3

Description (partial)

Symptom:
DB Read step fails to connect with the database and the script doesn't hit the "connection not available" branch disabling the ability to handle the failure in the script..

Conditions:
Oracle DB shuts down, but UCCX still has stale connections.
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