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Cisco Bug: CSCub21466 - DB Read - doesn't go to a failure branch when sqlexception is thrown

Last Modified

Mar 08, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
  • Cisco Unified Contact Center Express 8.5(1)

Known Affected Releases


Description (partial)

DB Read step fails to connect with the database and the script doesn't hit the "connection not available" branch disabling the ability to handle the failure in the script..

Oracle DB shuts down, but UCCX still has stale connections.
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