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Cisco Bug: CSCub21457 - Jabber retries too aggressively after CCMCIP errors

Last Modified

May 03, 2016

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
Jabber retries too aggressively after CCMCIP errors

Conditions:
In situations where Jabber receives an error from CCMCIP it should not retry immediately as this will compound the issue on CUCM.


1)	JabberWin Retries On Failed Credentials (HTTP Error 401 ?)
2)	JabberWin Retries When CCMCIP Returns an HTTP 500 Error (unexplained server condition)
3) "HTTP Error 503" (service unavailable - ie: CUCM )
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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