Preview Tool

Cisco Bug: CSCub21138 - Provide a help icon (?) in compliance report to cross launch help page

Last Modified

Dec 21, 2012

Products (1)

  • CiscoWorks LMS Portal

Known Affected Releases


Description (partial)

when customer creates report for End of Life Hardware Status. They can see the message "Devices without Report Data". They need to know the reason for devices without data. this can be due to meeting the pre-requiste like inventory, configuration etc which can be known in olh page. The link to the page has to available to the customer on the report itself. so a '?' symbol near to the field 'Device without Report Data' can be provided. on clicking, it should direct to the link page
when device is not meeting the pre-requiste like inventory collection, config collection etc it will fail to produce data in the report
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.