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Cisco Bug: CSCub16553 - 9971 shows the last image received prior to being placed on hold

Last Modified

Jan 31, 2017

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases

8.4(4)

Description (partial)

Symptom:
frozen video display on 9971 

Conditions:
When a 9971 is registered to a cme and calls another 9971 then either end place the call on hold the phone being held screen displays the last image it received prior to being placed on hold instead of the normal splash screen.
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