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Cisco Bug: CSCub16453 - Android Self Provisioning Cert informs user of Factory Reset

Last Modified

Jun 10, 2016

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

1.1(1.268)

Description (partial)

Symptom:
Factory reset message appears on device when installing the cert
Conditions:
Android 4.0.3 Acer A500 but could happen on other devices

If using the pattern lock a factory reset message will appear when installing the certificate in the NSP BYOD flow from the self provisioning page. Its not an actual reset happening after you click ok. Its safe to do this. Device connects afterward without issues.
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