Preview Tool

Cisco Bug: CSCub16033 - TMS Agent backup restore to new TMS server LDAP passwords out of sync

Last Modified

Dec 17, 2015

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases


Description (partial)

When restoring the TMS Agents backup from an old TMS to a new TMS installation creats a password inconsistancy issue that while then cause TMS Agent diagnostic errors and will not allow the replication of the TMS Agents to the VCS.
TMS install using Legacy TMS Agents.
The LDAP Configuration password and LDAP Replication Password has been changed (no longer TANDBERG).
Run a backup of the TMS Agents.
When moving to the new server, copy over only the zip file.

Install TMS on new server. With the zip file in the backup location, restore the TMS Agents.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.