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Cisco Bug: CSCub15773 - CME call pickup - SCCP show blank received call & unknown placed call

Last Modified

Jun 10, 2019

Products (1)

  • Cisco IOS

Known Affected Releases

15.1(4)M3

Description (partial)

Symptom:

When B calls C, and A picks up the call using call-pickup feature on CME, after the call ends, in A's phone directory we see the following - 

Received call - <blank>
Placed call - Unknown     (for certain phone models, like 7945)

Conditions:

CME: 8.8
SCCP phones (any firmware)
Phones can be in same call pickup group or different.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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