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Cisco Bug: CSCub14854 - Phone drops from wifi to 3G if standby awhile causing app to miss calls

Last Modified

Mar 25, 2019

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

8.6(5)

Description (partial)

Symptom:
User can miss incoming calls.

Conditions:
When the phone switches from wifi to 3G, and the phone goes to sleep, the user can miss incoming calls.

Related Community Discussions

Jabber gets disconnected when ipad goes to sleep mode
Hi, I'm looking for some information regarding when users are logged in to Jabber using their VPN on their ipad or iphone , Jabber gets disconnected after few minutes when ipad goes in Sleep mode, so they are not able to receive any calls I found the following post that talks about the issue and mentioned there is aknown Cisco and Apple bug opened for that . https://supportforums.cisco.com/thread/2160625 <key>CSCub14854</key>: &quot;*Waiting on a bug fix from Apple Apple bug ID 11897952 - wifi drops to cellular ...
Latest activity: Feb 28, 2014
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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