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Cisco Bug: CSCub12922 - Add new subscriber to existing 8.6+ CUCM cluster cause all device reset

Last Modified

Aug 17, 2020

Products (8)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unity Connection Version 8.6
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

8.6(2)

Description (partial)

Symptom:
Add new subscriber to existing 8.x CUCM cluster cause all device reset

Conditions:
Adding a new subscriber to existing 8.x CUCM cluster cause all device reset due to database update. Issue recreated in lab when "Prepare Cluster for Rollback to pre 8.0" set to both true & false. The symptom and logs are the same in each scenario
This is not a bug. The condition is applicable only to CUCM 8.6 and higher releases. Whenever a node is added to CUCM cluster , from CUCM 8.6 onwards , all the phones in the cluster will reset.

Related Community Discussions

Clarity on Bug: <key>CSCub12922</key> | Adding a new subscriber causes device reset
-----  -----  -----  -----  -----  -----  -----  -----  ----- Clarity on Bug: <key>CSCub12922</key> | Add a new subscriber to existing 8.x CUCM cluster causes all device reset -----  -----  -----  -----  -----  -----  -----  -----  -----   When we add a new node to an existing cluster, all phones that are registered to the cluster are reset.   -----  -----  -----  -----  -----  -----  -----  -----  -----   The condition is applicable only to CUCM 8.6 and higher releases. Whenever a node is added to CUCM cluster, ...
Latest activity: Aug 29, 2016
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