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Cisco Bug: CSCub12810 - 69xx SIP phone can't clear the packet loss value after resuming record

Last Modified

Mar 03, 2018

Products (36)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 6961
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

9.3(1)

Description (partial)

Symptom:
Inaccurate CDR/CMR data for calls where a 69XX SIP phone performs a Hold/Resume operation.

Conditions:
Hold and resume operation performed during a recorded call
69XX phones running SIP 9.3.1
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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