Cisco Bug: CSCub10686 - Customer web form is not getting closed after releasing the call from Ag
Jun 27, 2013
- Cisco Unified E-Mail Interaction Manager
Known Affected Releases
Symptom: Customer web form is not getting closed after releasing the call from CTIOS Agent desktop and then completing the chat activity from agent console in case of BC with wrap-up role assigned to Agent. Conditions: Agent should be logged in under BC MRD with Wrap-up role.
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Bug Details Include
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