Preview Tool

Cisco Bug: CSCub10197 - Upgrade fails with error msg 'postgres' user don't have super user prvlg

Last Modified

Dec 17, 2015

Products (1)

  • Cisco Prime Unified Provisioning Manager

Known Affected Releases


Description (partial)

Unable to upgrade to CUPM 8.7

CUPM installer exits with an error message reading "postgres user account does not have superuser privileges & so installer is unable to proceed with upgrade"
For some reason, the installer defaults to C:\CUPM\pgsql8.2\data\ to read the DB connection properties, but actually CUPM is installed in a different drive.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.