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Cisco Bug: CSCub08460 - TMSXE drops systems from bookings

Last Modified

Jun 27, 2017

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases

TMSXE3.0.1

Description (partial)

Symptom:
Organizer scheduled several resources in a conference using Outlook 2007 or 2010.  All of the resources accept the invite and the meeting is scheduled in TMS but randomly some resources are not included in the meeting in TMS. Next go to TMSXE server and open the Configuration tool stopping the TMSXE service and closing the tool and restarting the TMSXE service and the organizer will receive the confirmation email and the missiing resource is added to the meeting in TMS.

Conditions:
This behavior is seen in environments runningTMSXE 3.0.1 and  Exchange 2007/2010 and Outlook clients running 2007 and 2010. Where the TMSXE is installed on a Window 2008 R2 Standard server.
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