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Cisco Bug: CSCub08368 - CTS3000 endpoints drop from CTMS meeting after TC5 dials in

Last Modified

Feb 06, 2015

Products (1)

  • Cisco TelePresence System 3000 Series

Known Affected Releases


Description (partial)


CTS 3000 series endpoints get dropped from a Cisco TelePresence Multipoint Switch (CTMS) meeting when an endpoint running TC5 software dials in. 


If CTS 3000 endpoints are already connected to a CTMS meeting and a TC5 endpoint joins the conference, this connection triggers a resolution downgrade. The CTS 3000 does not respond to this trigger. Then CTMS disconnects the CTS 3000 participant(s). This issue does not affect CTS 1000 or CTS 500 endpoints.
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