Cisco Bug: CSCub06350 - UCCX CAD freezes upon state change with hyperlink dialing enabled
Sep 01, 2016
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
- Cisco Unified Contact Center Express 8.5(1)
Known Affected Releases
Symptom: Cisco Agent Desktop (CAD) for Unified Contact Center Express (UCCX) will freeze upon state change of Ready to Not Ready (or vice versa). Conditions: If Hyperlink Dialing is enabled via Cisco Desktop Administrator (CDA).
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
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