Guest

Preview Tool

Cisco Bug: CSCub05558 - H245 media negotiation fails after receiving duplicated message

Last Modified

Jul 03, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

7.1(5)

Description (partial)

Symptom:

No media is setup for the call

Conditions:

CUCM receives a duplicated H245 MSD message from the remote.
On receiving CUCM internally stops the H245 process and does not continue the H245 negotiation.
The call remains active
First seen with CUCM 7.1.5 but can exist on any version
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.