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Cisco Bug: CSCub02420 - 7937- No Dial, Edit#, Prev and Exit softkeys for Custom Corporate Direct

Last Modified

Mar 03, 2018

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

1.4(3)

Description (partial)

Symptom:

It is possible to search with no filter, search with filter by first name, by last name and by extension, and press Next softkey going to the next page.

However in the search result pages, the softkeys ?Dial?, ?Edit Number? and ?Exit? only appears in the last page. In the previous pages, only the softkey ?Next? appears.

Besides the softkey "Prev" doesn't appear in any page.

Executed some tests in LAB with other phone models, and the softkeys above really appears in all pages, execpt the softkey "Prev" (that appears in all pages, less the first one).

Conditions:

7937 running apps37sccp.1-4-3-0 integrated with custom external corporate directory
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