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Cisco Bug: CSCub01657 - URL error incorrecly shown if launch app while deskphone has active call

Last Modified

Jul 23, 2012

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.0(1)

Description (partial)

Symptom:
Error when launching Jabber while associated deskphone is in active call

Conditions:
setup:
internet calling > desk phone integration > status=configured
Jabber1 = DN1
Desk1 = DN1
Jabber2 = DN3

steps:
- jabber1 is not running
- jabber2 calls desk1
- desk1 > answer
- jabber1 > launch the app

expected result:
verify dialog displays with option to transfer a call to jabber
- jabber1: accept an active call from desk phone

Actual:
Error when launching Jabber while associated desk phone is in active call saying "deviceid and tftp file are needed for the provisioning link"
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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