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Cisco Bug: CSCub01070 - Cannot switch to DeskPhone mode

Last Modified

Oct 25, 2012

Products (1)

  • Cisco WebEx Social

Known Affected Releases


Description (partial)


Cannot switch to deskphone mode for some users, when there's incorrect CUCM server 

The list of Unified Communications Manager (UCM) servers contains an IP address that does not correspond to a UCM server.
When the user tries to switch the Cisco Call Plug-in from computer audio to desktop phone mode, the operation is unsuccessful.
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