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Cisco Bug: CSCua99206 - Ending call from chat dialog does not work if the user has deskphone

Last Modified

Sep 21, 2012

Products (1)

  • Cisco WebEx Social

Known Affected Releases

3.0(1)

Description (partial)

Symptom:

Closing chat dialog or chat tab from warning pop-up during active call does not work properly if the user has deskphone device, the call is not ended and is still active on the DeskPhone device.

Conditions:

The User has softphone and deskphone devices with the same telephone number assigned. The default device is softphone.
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