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Cisco Bug: CSCua94080 - FE packet error count too high

Last Modified

Jun 21, 2020

Products (1)

  • Digital Receivers/Decoders

Known Affected Releases

D3.92.10DD

Description (partial)

Symptom:
The RF tuner in a D9858 began reporting a very high packet error rate shortly after power up. Almost all packets output by the tuner were errored, resulting in no services. This failure mode has not been observed before.
Conditions:
RF input signal: DVB-S2, 30 MS/s, 8PSK-9/10
The same tuner is used in D9824/54/58, so the fault could have happened to any of these models.
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