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Cisco Bug: CSCua90684 - Incorrect link to ES download on Unity integration with EX 2010 document

Last Modified

Nov 12, 2012

Products (1)

  • Cisco Unity Servers

Known Affected Releases

5.0(1)ES84 7.0(2)ES34 8.0(3)ES1

Description (partial)

Symptom:

Using Microsoft Exchange 2010 with Cisco Unity Versions 8.0, 7.0, and 5.0
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/using_exch2010/usingex2010withcu7x5x.html

In this document,
Step 1	Download the applicable Cisco Unity engineering specials:

a.	Go to the Voice and Unified Communications Downloads page at http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.

b.	In the tree control on the Downloads page, expand Unified Communications Applications > Voice Mail and Unified Messaging > Cisco Unity, and click Cisco Unity Version <version>.

Step 7	If you downloaded Cisco Unity 7.0(2) ES 35 in Step 1:

The link gives an error,
Error 404: SRVE0190E: File not found: /pub/Redirect.x

The path to the download is incorrect.

Step 7 will make the customer to download ES 35. They should ideally download the latest one. Also this is a document for Unity5/7/8 and not specifically for Unity 7.

Conditions:

Any version of Unity.
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