Cisco Bug: CSCua89681 - Misleading phone information on 9.0 Compatibility Matrix
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: The phone section of the Unified CCE Compatibility Matrix Release 9.0 has several caveats for phones that do not support Agent Greeting or Whisper Announcement. However, the Tandberg EX Series row only includes a note about lack of support for RSM. This leads the reader to believe that Agent Greeting and Whisper Announcement work with these devices. This is not true. Conditions: Documentation.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases