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Cisco Bug: CSCua89681 - Misleading phone information on 9.0 Compatibility Matrix

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

9.0(1)

Description (partial)

Symptom:
The phone section of the Unified CCE Compatibility Matrix Release 9.0 has several caveats for phones that do not support Agent Greeting or Whisper Announcement. However, the Tandberg EX Series row only includes a note about lack of support for RSM. This leads the reader to believe that Agent Greeting and Whisper Announcement work with these devices. This is not true.

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