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Cisco Bug: CSCua86581 - 69xx phones do not display Missed Calls in Call History with CME8.8

Last Modified

Feb 08, 2019

Products (36)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 6901
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

9.3(1)

Description (partial)

Symptom:
69XX on 9-3-1 firmware will not display "Missed Calls"in Call History when using 9.3(1) firmware. No issue observed when using firmware 9.2(4)

Conditions:
If you upgrade from firmware 9.2(4) to  9.3(1) firmware.

Related Community Discussions

no missed calls at all 6921 cme
firmware is 9.3.1.3, no missed calls at all 6921,  cme another phone with firmware 9.1.1.0  shows all missed calls
Latest activity: Mar 11, 2013
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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