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Cisco Bug: CSCua86376 - Call Queueing: Call being redirected after failover/failback

Last Modified

Oct 15, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Calls to HP DN are being redirected incorrectly to the configured "No Agents Logged In or Registered" DN.

After failover to backup Sub, then failback to primary Sub, calls to the HP DN are not being presented to a logged in Agent.
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