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Cisco Bug: CSCua81652 - UCCX Customers should have a tool that they can use to validate backups

Last Modified

Aug 05, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
  • Cisco Unified Contact Center Express 8.5(1)

Known Affected Releases

8.0(2)SU4 8.5(1)SU3

Description (partial)

UCCX backup may report as successful but in reality might not contain data as it should.

For any reason, the backup TAR does not contain any historical and/or configuration data.

Related Community Discussions

uccx 8.0 backup restore
Hi Everybody, I am testing in lab a way to backup restore. I have a UCCX version with IVR demo license (first node). The backup restore was completed with success (see Restore.jpg), after that I restarted my server apparently my demo license was invalidated (see FalhaLicenseMac.jpg). I was simulating a disaster here, and I would like to know if it it possible to restore the backup using a demo license. I tried to upload another kind of license (enh, std, pre) but anything worked. I'd ...
Latest activity: Jul 05, 2013
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